job description
Are you a detail-oriented professional looking to build a stable and rewarding career in the insurance sector? Just Recruit Singapore Pte Ltd is seeking a dedicated Claims Admin Officer to join our team in the heart of the Central Region. In this role, you will serve as the operational backbone of our department, ensuring that claims processes run smoothly, accurately, and efficiently to provide the best service to our policyholders.
We are looking for someone who thrives in an organized environment, possesses a sharp eye for detail, and takes pride in delivering high-quality administrative support. If you are eager to develop your expertise in insurance administration and grow within a dynamic, professional team, we encourage you to apply today.
Responsibility
- Process and verify insurance claims documents for accuracy and completeness in compliance with company policies.
- Maintain and update internal databases to ensure all client records are current and accessible.
- Coordinate communication between policyholders, insurance adjusters, and internal departments to facilitate timely claim resolutions.
- Prepare comprehensive reports and documentation for management review on a weekly and monthly basis.
- Handle incoming inquiries regarding claim statuses and provide professional support via phone and email.
- Assist in general office administration tasks to support the smooth operation of the claims department.
- Ensure strict adherence to data privacy regulations and internal security protocols when handling sensitive client information.
Qualifications
- Minimum GCE 'O' Levels, Diploma, or equivalent professional certification.
- Previous experience in administrative or clerical roles, ideally within the insurance or finance sector.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Strong interpersonal skills with the ability to communicate professionally with diverse stakeholders.
- Meticulous attention to detail and strong organizational capabilities.
- Ability to work independently and manage time effectively to meet deadlines in a fast-paced environment.
- Strong proficiency in written and spoken English.