job description
Join Erajaya, a leading name in retail and consumer products, as a Channel Marketplace E-Commerce Supervisor. This is a unique opportunity to be part of our talent pool and contribute to the dynamic world of e-commerce and digital marketplace strategies. Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will play a pivotal role in driving our online sales channels and enhancing customer engagement.
As a supervisor, you will oversee marketplace operations, ensuring seamless integration between our products and digital platforms. Your expertise will help optimize our e-commerce presence, improve sales performance, and maintain strong relationships with marketplace partners. This role is ideal for detail-oriented professionals with a passion for e-commerce and a drive to excel in a fast-paced environment.
Erajaya offers a collaborative work environment, opportunities for professional growth, and the chance to work with a team of dedicated professionals. If you are ready to take your career to the next level in the exciting world of e-commerce, we invite you to apply and become part of our talent pool.
Responsibility
- Oversee daily operations of e-commerce channels and marketplace platforms to ensure smooth and efficient performance.
- Develop and implement strategies to enhance product visibility, sales, and customer engagement on digital platforms.
- Monitor marketplace trends, competitor activities, and customer feedback to identify opportunities for improvement.
- Collaborate with cross-functional teams, including marketing, logistics, and customer service, to optimize the e-commerce experience.
- Manage inventory levels, pricing strategies, and promotional activities to maximize sales and profitability.
- Ensure compliance with marketplace policies, guidelines, and performance metrics.
- Prepare and analyze reports on sales performance, customer behavior, and marketplace metrics to drive data-informed decisions.
- Provide training and support to team members to enhance their skills and knowledge in e-commerce operations.
Qualifications
- Minimum of 2 years of experience in e-commerce, marketplace management, or a related field.
- Strong analytical skills with the ability to interpret data and make strategic recommendations.
- Proficient in using Microsoft Office Suite, particularly Excel for data analysis and reporting.
- Excellent attention to detail and organizational skills to manage multiple tasks efficiently.
- Strong communication and interpersonal skills to collaborate with internal teams and external partners.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to work fully on-site at designated locations in Bali.
- Knowledge of SEO, digital marketing, and marketplace algorithms is a plus.