job description
Join Robinsons Supermarket, a leading name in the retail industry, as our Cashiering Supervisor - Operations in the vibrant city of Denpasar, Bali. This role is perfect for a detail-oriented professional with a passion for customer service and operational excellence. As the Cashiering Supervisor, you will oversee the smooth functioning of our cashier operations, ensuring efficiency, security, and a seamless shopping experience for our customers.
In this dynamic role, you will lead a team of cashiers, implement security measures, and address operational concerns to maintain high standards of service. You will also play a key role in housekeeping, engineering coordination, and liaising with external agencies to ensure our store operates at its best. If you thrive in a fast-paced retail environment and are looking to grow your career with a reputable company, this is the opportunity for you.
Robinsons Supermarket offers a supportive work environment, competitive benefits, and opportunities for professional development. Be part of a team that values innovation, teamwork, and customer satisfaction. Apply now and take the next step in your retail career!
Responsibility
- Supervise and lead a team of cashiers to ensure efficient and accurate transaction processing.
- Implement and monitor security measures to prevent theft, fraud, and operational risks.
- Oversee housekeeping standards to maintain a clean, organized, and safe store environment.
- Coordinate with engineering teams to address maintenance and facility-related concerns.
- Liaise with external agencies (e.g., security, cleaning) to ensure smooth store operations.
- Monitor cashier performance, provide training, and address any operational issues promptly.
- Ensure compliance with company policies, procedures, and retail best practices.
- Assist in inventory management and cash reconciliation processes.
Qualifications
- Minimum of 2-3 years of experience in a cashiering or retail supervisory role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in basic computer systems and POS (Point of Sale) software.
- Ability to handle customer complaints and resolve issues effectively.
- Knowledge of retail security measures and loss prevention techniques.
- High level of integrity and attention to detail.
- Ability to work flexible hours, including weekends and holidays.