job description
Join Impact Power Mandiri as a Canvasser Consultant and play a pivotal role in expanding GoFood’s merchant network across Bali’s most vibrant areas, including Canggu, Ubud, Denpasar, and beyond. In this dynamic position, you’ll empower local restaurants and food businesses by guiding them through the self-onboarding process on the GoFood Merchant App, ensuring a seamless setup from profile creation to menu optimization.
This is a fantastic opportunity for outgoing, tech-savvy professionals who thrive in fast-paced environments and are passionate about digital transformation in the F&B industry. You’ll act as the bridge between merchants and GoFood’s platform, helping businesses increase visibility, streamline operations, and boost sales through a user-friendly digital presence.
As part of Impact Power Mandiri, you’ll enjoy a competitive salary, professional growth, and the chance to make a tangible impact on Bali’s thriving culinary scene. If you’re a problem-solver with excellent communication skills and a knack for building relationships, we’d love to hear from you!
Responsibility
- Approach and engage local merchants (restaurants, cafes, food stalls) to introduce GoFood’s self-onboarding process.
- Guide merchants through full restaurant setup on the GoFood Merchant App, including profile creation, business details, and payment configurations.
- Assist with menu digitization, ensuring accurate listings, high-quality photos, pricing, and descriptions.
- Provide on-the-spot troubleshooting for technical issues during the onboarding process.
- Educate merchants on GoFood’s features, such as order management, promotions, and analytics.
- Track and report onboarding progress, merchant feedback, and adoption rates to the team.
- Build and maintain strong relationships with merchants to encourage long-term platform usage.
- Stay updated on GoFood’s latest tools and policies to provide accurate support.
Qualifications
- Minimum 1 year of experience in sales, customer service, or field canvassing (F&B industry is a plus).
- Excellent communication and persuasion skills in English and Bahasa Indonesia.
- Tech-savvy with the ability to quickly learn and explain digital platforms (e.g., merchant apps, POS systems).
- Self-motivated with a results-driven mindset and the ability to work independently.
- Strong problem-solving skills and patience in handling merchant queries.
- Ownership of a smartphone and reliable transportation (motorcycle preferred) for fieldwork.
- Familiarity with Bali’s F&B landscape (local networks are advantageous).
- Ability to work flexible hours, including weekends, as needed.