job description
Join our team as a Cafe Manager and lead one of Bali's most iconic coffee houses, where passion for hospitality meets the vibrant culture of the island. This is a unique opportunity to oversee daily operations, mentor a dynamic team, and elevate the guest experience in a high-energy, customer-focused environment.
Located in the heart of Canggu, our café is a beloved destination for locals and travelers alike, known for its artisanal coffee, farm-to-table cuisine, and warm, inviting atmosphere. As the Cafe Manager, you will play a pivotal role in maintaining our reputation for excellence while driving innovation and growth.
We offer a competitive salary, opportunities for professional development, and the chance to be part of a team that values creativity, collaboration, and a shared love for great food and coffee.
Responsibility
- Lead and inspire a team of baristas, servers, and kitchen staff to deliver exceptional service and maintain high standards of quality.
- Oversee daily café operations, including opening and closing procedures, inventory management, and cash handling.
- Ensure compliance with health, safety, and sanitation regulations to maintain a clean and welcoming environment.
- Develop and implement strategies to enhance customer satisfaction, increase sales, and improve operational efficiency.
- Manage staff schedules, conduct performance reviews, and provide ongoing training and development opportunities.
- Collaborate with the kitchen team to curate seasonal menus and special promotions that align with customer preferences.
- Build and maintain strong relationships with suppliers, vendors, and local partners to ensure the availability of high-quality ingredients.
- Monitor financial performance, analyze sales data, and prepare reports to support business growth and profitability.
Qualifications
- Proven experience in a managerial role within the hospitality or food and beverage industry, preferably in a café or restaurant setting.
- Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
- Excellent organizational and multitasking abilities, with a keen eye for detail and a commitment to excellence.
- Knowledge of coffee brewing techniques, food safety standards, and inventory management best practices.
- Proficiency in POS systems, Microsoft Office, and basic financial reporting.
- Flexibility to work varied shifts, including weekends and holidays, in a fast-paced environment.
- Passion for customer service and a genuine desire to create memorable experiences for guests.
- Fluency in English and Bahasa Indonesia is preferred.