job description
Join Bitgrim Immersify Group as a Café Supervisor / Barista and lead a dynamic team in delivering exceptional coffee experiences in Bali’s vibrant hospitality scene. This role is perfect for passionate coffee professionals who thrive in fast-paced environments and are committed to excellence in customer service and café operations.
As a Café Supervisor / Barista, you will oversee daily café operations, mentor baristas, and ensure every guest enjoys a premium experience. Your expertise in coffee craftsmanship and leadership will drive the success of our café, making it a beloved destination for locals and tourists alike.
If you are a motivated individual with a love for coffee and a knack for team leadership, we invite you to apply and grow with us in one of Bali’s most exciting hospitality roles.
Responsibility
- Supervise and coordinate daily café operations, ensuring smooth workflow and high standards of service.
- Lead, train, and mentor a team of baristas to deliver exceptional coffee and customer experiences.
- Maintain inventory levels, order supplies, and manage stock to minimize waste and ensure availability.
- Ensure compliance with health, safety, and hygiene standards in all café operations.
- Handle customer inquiries, feedback, and complaints professionally and promptly.
- Develop and implement strategies to enhance café efficiency, customer satisfaction, and sales performance.
- Monitor and maintain café equipment, ensuring proper functionality and cleanliness.
- Collaborate with management to plan promotions, events, and menu updates.
Qualifications
- Proven experience as a Barista or Café Supervisor in a high-volume café or hospitality setting.
- Strong knowledge of coffee preparation techniques, equipment, and industry trends.
- Excellent leadership and team management skills with a focus on staff development.
- Outstanding communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of inventory management and cost control.
- Flexibility to work shifts, including weekends and holidays.
- Certification in barista training or café management is a plus.