job description
Are you a detail-oriented professional with a passion for efficiency? Caliphtrade Resources Sdn Bhd is seeking a highly motivated Business Operations Support Executive to join our growing team in Seri Iskandar, Perak. In this role, you will be the backbone of our daily operations, ensuring that our workflows are not only functional but optimized for success.
We are looking for a candidate who possesses a strong ownership mindset. You will not just be completing tasks; you will be analyzing, structuring, and refining day-to-day processes to improve organizational productivity. If you thrive in an environment where you can take initiative and turn chaos into clarity, we want to hear from you.
Responsibility
- Oversee and streamline day-to-day business operations to ensure maximum efficiency.
- Develop, document, and maintain standard operating procedures (SOPs) for key administrative functions.
- Coordinate between departments to facilitate smooth information flow and project execution.
- Monitor operational performance metrics and prepare regular reports for management review.
- Manage office administrative tasks, including scheduling, correspondence, and record-keeping.
- Identify operational bottlenecks and propose innovative solutions to resolve them.
- Support leadership with ad-hoc administrative and research projects as needed.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum 1-2 years of experience in an operations, administration, or office support role.
- Strong organizational skills with a keen eye for detail and process improvement.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and office productivity tools.
- Excellent communication skills in English and Malay (written and verbal).
- Ability to work independently with minimal supervision and a proactive 'ownership' mindset.
- Strong problem-solving capabilities and the ability to multitask in a fast-paced environment.