job description
Are you a dynamic Business Operations Specialist fluent in English and Mandarin? Join Sherman Mineral Indonesia in the heart of Bali and play a pivotal role in optimizing our business processes, driving efficiency, and supporting cross-border operations.
This is a unique opportunity to work in a fast-paced, international environment where your linguistic skills and operational expertise will directly contribute to our growth. Enjoy a competitive salary, professional development, and the chance to thrive in one of the world’s most vibrant business hubs.
Based in Bali (Canggu, Ubud, Denpasar, or surrounding areas), you’ll collaborate with global teams, streamline workflows, and ensure seamless communication between stakeholders. If you’re passionate about process improvement and have a knack for bridging cultural and operational gaps, we’d love to hear from you!
Responsibility
- Oversee and optimize daily business operations to enhance productivity and efficiency.
- Serve as the primary liaison between English and Mandarin-speaking teams, ensuring clear and accurate communication.
- Develop, implement, and monitor standard operating procedures (SOPs) for operational workflows.
- Analyze business performance metrics and prepare reports for senior management.
- Coordinate with cross-functional departments (finance, logistics, HR) to align operational goals.
- Identify bottlenecks and propose data-driven solutions to improve processes.
- Support international client and vendor relations with professional bilingual communication.
- Assist in compliance and regulatory documentation for business operations in Indonesia.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Fluency in English and Mandarin (written and verbal) is mandatory.
- Minimum 3 years of experience in business operations, administration, or a similar role.
- Strong analytical skills with proficiency in Excel, ERP systems, or business intelligence tools.
- Excellent organizational and problem-solving abilities with attention to detail.
- Experience working in a multinational or cross-cultural environment is a plus.
- Familiarity with Indonesian business regulations and compliance standards.
- Proactive mindset with the ability to work independently and in a team.