job description
Join Tucker Medical as a Business Officer Executive and play a pivotal role in ensuring seamless administrative and billing operations within our healthcare facility. This position is ideal for detail-oriented professionals who thrive in dynamic environments and are passionate about delivering exceptional service in the medical sector.
As part of our team, you will manage critical billing processes, maintain accurate financial records, and provide administrative support to enhance operational efficiency. Your contributions will directly impact patient satisfaction and the overall success of our clinic.
Located in the vibrant regions of Bali, this role offers a unique opportunity to work in a collaborative and patient-centered environment while enjoying the island's renowned work-life balance.
Responsibility
- Manage and process patient billing, invoices, and financial transactions accurately and efficiently.
- Coordinate with insurance providers to verify coverage, submit claims, and resolve discrepancies.
- Maintain up-to-date patient records and ensure compliance with healthcare regulations and data privacy laws.
- Provide administrative support, including scheduling appointments, managing correspondence, and handling inquiries.
- Prepare financial reports, reconcile accounts, and assist in budget monitoring.
- Collaborate with medical staff to ensure smooth clinic operations and optimal patient care.
- Implement and improve billing procedures to enhance accuracy and reduce processing time.
- Assist in training and guiding junior staff on billing and administrative protocols.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Finance, Healthcare Management, or a related field.
- Minimum of 2 years of experience in billing, administration, or a similar role within the healthcare industry.
- Proficiency in medical billing software and Microsoft Office Suite (Excel, Word, Outlook).
- Strong understanding of healthcare billing practices, insurance claims, and financial regulations.
- Excellent organizational and time-management skills with a keen eye for detail.
- Outstanding communication and interpersonal skills to interact effectively with patients, staff, and external partners.
- Ability to handle sensitive information with confidentiality and integrity.
- Familiarity with electronic health records (EHR) systems is a plus.