job description
Kickstart your career as a Business Analyst Intern with Sunway Berhad, a leading conglomerate driving digital transformation across Southeast Asia. This remote internship, based in Bali, offers a unique opportunity to gain hands-on experience in business process optimization, system requirements gathering, and User Acceptance Testing (UAT) within the dynamic environment of Sunway Digital Hub.
Unlike traditional data analytics roles, this position focuses on bridging the gap between business needs and technology solutions. You’ll collaborate with cross-functional teams to analyze workflows, document requirements, and ensure seamless system implementations. Ideal for aspiring analysts passionate about process improvement, stakeholder engagement, and IT-business alignment.
Join us and contribute to impactful projects while enjoying the flexibility of working from Bali’s vibrant tech and digital nomad hubs.
Responsibility
- Assist in mapping and analyzing business processes to identify inefficiencies and improvement opportunities.
- Gather, document, and validate system requirements from stakeholders to ensure alignment with business goals.
- Support the User Acceptance Testing (UAT) phase by coordinating test cases, tracking defects, and reporting results.
- Collaborate with IT and business teams to translate technical specifications into user-friendly documentation.
- Conduct gap analysis between current and future-state processes to recommend scalable solutions.
- Participate in workshops and meetings to capture business needs and present findings to senior management.
- Assist in creating process flow diagrams, use cases, and functional specifications using industry-standard tools.
- Monitor project progress and provide status updates to ensure timely delivery of business solutions.
Qualifications
- Currently pursuing or recently completed a Bachelor’s degree in Business, Information Technology, Computer Science, or related fields.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Basic understanding of business process modeling (BPMN) and requirements gathering techniques.
- Proficiency in Microsoft Office Suite (Excel, Visio, Word) or equivalent tools.
- Excellent written and verbal communication skills in English to articulate complex ideas clearly.
- Ability to work independently and collaboratively in a fast-paced, remote environment.
- Familiarity with Agile/Scrum methodologies is a plus.
- Passion for digital transformation and IT-driven business solutions.