job description
Join SSL 888 TRADING CORPORATION as a Branch Supervisor in Bali and take the lead in managing our retail and logistics operations. This pivotal role offers the opportunity to oversee daily store activities, ensure exceptional customer service, and drive operational efficiency in a fast-paced environment.
As a Branch Supervisor, you will play a key role in maintaining inventory accuracy, optimizing workflows, and leading a motivated team to achieve sales targets. Your leadership will directly impact customer satisfaction and business growth in one of Bali’s most dynamic trading hubs.
If you are a results-driven professional with a passion for retail management and logistics, this is your chance to advance your career with a reputable company. Enjoy a competitive salary, professional development opportunities, and the chance to make a real difference in our expanding operations.
Responsibility
- Supervise daily store operations, ensuring smooth workflow and adherence to company policies.
- Lead, train, and motivate staff to deliver outstanding customer service and meet performance goals.
- Monitor inventory levels, coordinate stock replenishment, and conduct regular audits to prevent discrepancies.
- Oversee sales transactions, cash handling, and financial reporting to ensure accuracy and compliance.
- Develop and implement strategies to improve operational efficiency and enhance customer experience.
- Resolve customer complaints and escalate issues as needed to maintain high satisfaction levels.
- Collaborate with the logistics team to ensure timely delivery and distribution of goods.
- Prepare and submit regular reports on sales, expenses, and operational metrics to management.
Qualifications
- Proven experience (2+ years) in retail management, logistics, or a related supervisory role.
- Strong leadership and team management skills with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills for effective customer and team interactions.
- Proficiency in inventory management, POS systems, and basic financial reporting.
- Problem-solving mindset with the ability to handle challenges in a fast-paced environment.
- Knowledge of supply chain and logistics operations is a plus.
- High school diploma or equivalent; bachelor’s degree in Business, Logistics, or related field is preferred.
- Willingness to work flexible hours, including weekends and holidays, as required.