job description
Join Maju Motor Indonesia as a Branch Service Manager in the heart of Bali and lead a dynamic team in delivering exceptional automotive service solutions. This role is perfect for a technically proficient professional with deep expertise in vehicle maintenance, diagnostics, and automotive software systems.
As the Branch Service Manager, you will oversee daily operations, ensure customer satisfaction, and drive operational excellence. Your leadership will be instrumental in maintaining high service standards, optimizing workflows, and fostering a culture of continuous improvement. With Bali’s growing automotive market, this is a unique opportunity to advance your career in a thriving industry.
Maju Motor Indonesia is committed to innovation and quality, providing a supportive environment where your skills and passion for automotive technology can truly make an impact.
Responsibility
- Oversee daily branch operations, ensuring efficient workflow and adherence to company standards.
- Lead and mentor a team of technicians, fostering a culture of excellence and continuous learning.
- Diagnose complex vehicle issues using advanced diagnostic tools and automotive software.
- Develop and implement service strategies to enhance customer satisfaction and retention.
- Monitor and maintain inventory of parts, tools, and equipment to support seamless operations.
- Collaborate with sales and management teams to align service offerings with business goals.
- Ensure compliance with safety, environmental, and industry regulations.
- Analyze performance metrics and implement improvements to optimize service delivery.
Qualifications
- Bachelor’s degree in Automotive Engineering, Mechanical Engineering, or a related field.
- Minimum of 5 years of experience in automotive service management or a similar leadership role.
- In-depth knowledge of vehicle maintenance, diagnostic systems, and automotive software.
- Strong leadership and team management skills with a proven track record of driving operational success.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in using diagnostic tools and automotive management software.
- Strong communication and interpersonal skills to engage with customers and team members.
- Familiarity with industry regulations and safety standards.