job description
Join Security Bank, one of the Philippines' most trusted financial institutions, as a Branch Sales Associate in Bali! We are expanding our presence in key locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta, and we're looking for dynamic, customer-focused professionals to drive our retail banking growth in Indonesia.
In this role, you will be the face of Security Bank, delivering exceptional service while promoting our financial products to individuals and businesses. You’ll work in a fast-paced, collaborative environment where your sales expertise and relationship-building skills will directly impact our success. Whether you're assisting customers with account openings, cross-selling banking solutions, or resolving inquiries, your contributions will help strengthen our brand in Bali’s thriving market.
Security Bank offers a competitive salary, performance-based incentives, and opportunities for career advancement in a supportive, growth-oriented culture. If you’re passionate about finance, enjoy engaging with people, and thrive in a target-driven environment, this is your chance to build a rewarding career with a leading financial institution.
Why Bali? Enjoy the perfect blend of professional growth and island living—work in a vibrant financial hub while experiencing Bali’s rich culture, stunning landscapes, and world-class amenities.
Responsibility
- Serve as the primary point of contact for customers, providing expert guidance on Security Bank’s products and services, including savings accounts, loans, credit cards, and investment options.
- Achieve and exceed monthly sales targets by identifying customer needs and recommending tailored financial solutions.
- Build and maintain strong relationships with clients to foster long-term loyalty and repeat business.
- Process customer transactions accurately and efficiently, ensuring compliance with banking regulations and Security Bank’s policies.
- Conduct market research to identify trends and opportunities for business growth in the local community.
- Collaborate with branch team members to optimize operations and deliver a seamless customer experience.
- Participate in training programs to stay updated on new products, promotions, and industry best practices.
- Represent Security Bank at community events and networking opportunities to enhance brand visibility.
Qualifications
- Minimum of 1-2 years of experience in sales, customer service, or retail banking (fresh graduates with strong sales potential are encouraged to apply).
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia (additional languages are a plus).
- Strong numerical aptitude and attention to detail, with the ability to handle financial transactions accurately.
- Customer-centric mindset with a passion for delivering exceptional service.
- Self-motivated, results-driven, and able to work independently or as part of a team.
- Basic knowledge of banking products and financial services is an advantage.
- Willingness to work flexible hours, including weekends, to accommodate customer needs.