job description
Are you a dynamic and results-driven leader with a passion for financial services? Our client, a leading financial institution, is seeking a Branch Head to oversee operations in Bali, Indonesia. This is a unique opportunity to shape the future of banking in one of the worldâs most vibrant and growing markets.
As the Branch Head, you will be responsible for driving business growth, ensuring exceptional customer service, and leading a high-performing team. You will play a pivotal role in expanding the companyâs footprint in Bali while maintaining operational excellence and compliance with regulatory standards.
This role offers a competitive salary, career advancement opportunities, and the chance to work in a dynamic, international environment. If you have a proven track record in branch management within the banking or financial services sector, we want to hear from you!
Responsibility
- Lead and manage all branch operations, ensuring efficiency, profitability, and compliance with company policies and regulations.
- Develop and implement strategic business plans to drive growth, customer acquisition, and revenue targets.
- Oversee daily banking activities, including deposits, withdrawals, loans, and customer service interactions.
- Build and maintain strong relationships with key clients, corporate partners, and local stakeholders.
- Monitor financial performance, analyze market trends, and adjust strategies to maximize branch success.
- Ensure high standards of customer service and resolve escalated client issues promptly and professionally.
- Recruit, train, and mentor branch staff, fostering a culture of excellence, accountability, and teamwork.
- Collaborate with regional and corporate teams to align branch objectives with overall business goals.
Qualifications
- Bachelorâs degree in Business Administration, Finance, Economics, or a related field. Masterâs degree is a plus.
- Minimum of 5 years of experience in branch management within the banking or financial services industry.
- Proven track record of achieving sales targets, improving operational efficiency, and leading high-performing teams.
- Strong knowledge of banking products, services, and regulatory requirements in Indonesia.
- Excellent leadership, communication, and interpersonal skills with the ability to engage stakeholders at all levels.
- Analytical mindset with the ability to interpret financial data and make data-driven decisions.
- Fluency in English; proficiency in Indonesian (Bahasa) is highly advantageous.
- Willingness to relocate to Bali, Indonesia, and adapt to a fast-paced, multicultural work environment.