job description
Join STEP Inc as a Barista/Service Crew in the vibrant heart of Canggu, Bali! We are a premium café known for our artisanal coffee, warm hospitality, and a dynamic team that thrives in a fast-paced, customer-centric environment. This is your chance to be part of a growing brand that values creativity, teamwork, and exceptional service.
As a Barista/Service Crew, you will play a key role in delivering an unforgettable experience to our diverse clientele, from digital nomads to local coffee enthusiasts. You’ll work in a modern, well-equipped café where quality and presentation are paramount. Whether you’re crafting the perfect latte or ensuring seamless service, your passion for coffee and people will shine.
We offer competitive compensation, a supportive work culture, and opportunities for growth within the hospitality industry. If you’re energetic, detail-oriented, and love connecting with people, we’d love to hear from you!
Responsibility
- Prepare and serve high-quality coffee beverages, including espresso-based drinks, pour-overs, and specialty teas, following standardized recipes and presentation guidelines.
- Provide friendly, attentive, and efficient service to all customers, ensuring a welcoming atmosphere.
- Operate and maintain café equipment, including espresso machines, grinders, and blenders, ensuring cleanliness and functionality.
- Handle cash transactions, process payments, and manage the point-of-sale (POS) system accurately.
- Assist in maintaining inventory levels, restocking supplies, and ensuring the café is well-organized and visually appealing.
- Collaborate with the team to uphold hygiene and food safety standards in compliance with local regulations.
- Engage with customers to understand their preferences, offer recommendations, and build lasting relationships.
- Participate in training sessions to enhance coffee knowledge, barista skills, and customer service techniques.
Qualifications
- Previous experience as a barista or in a customer service role within the hospitality industry is preferred.
- Strong knowledge of coffee preparation techniques, including espresso extraction and milk steaming.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Basic math skills for handling cash transactions and operating a POS system.
- Flexibility to work in shifts, including weekends and holidays, as required.
- Passion for coffee culture and a willingness to learn and grow within the role.
- Fluency in English; knowledge of Bahasa Indonesia is a plus.