job description
Join Zuspresso (M) Sdn Bhd as a Barista in the vibrant and picturesque locations of Bali! We are seeking passionate and customer-focused individuals to craft exceptional coffee experiences in our bustling cafes. As a Barista, you will be the heart of our operations, ensuring every customer leaves with a smile and a perfectly brewed cup of coffee.
This role offers a dynamic work environment where you can hone your barista skills, engage with a diverse clientele, and contribute to a team that values excellence and hospitality. Whether you're a seasoned barista or eager to learn, this is your opportunity to grow in the thriving hospitality industry of Bali.
At Zuspresso, we believe in fostering a supportive and inclusive workplace. You'll receive comprehensive training, competitive compensation, and the chance to work in some of Bali's most sought-after locations. If you have a passion for coffee and a knack for customer service, we'd love to hear from you!
Responsibility
- Prepare and serve a variety of coffee beverages, including espresso, latte, cappuccino, and specialty drinks, following standard recipes and presentation guidelines.
- Maintain a clean and organized workspace, including equipment, countertops, and customer areas, to ensure a hygienic and inviting environment.
- Manage inventory by monitoring stock levels, placing orders for supplies, and ensuring all ingredients are fresh and readily available.
- Provide exceptional customer service by greeting guests warmly, taking orders accurately, and offering personalized recommendations based on their preferences.
- Process payments efficiently using POS systems, handle cash transactions, and provide receipts to customers.
- Educate customers about different coffee blends, brewing methods, and menu items to enhance their overall experience.
- Collaborate with team members to ensure smooth operations during peak hours and maintain a positive and cooperative work environment.
- Adhere to health and safety regulations, including proper food handling, sanitation, and workplace safety protocols.
Qualifications
- Previous experience as a barista or in a customer service role is preferred but not required; training will be provided.
- Strong interpersonal and communication skills to engage effectively with customers and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
- Basic knowledge of coffee preparation techniques and a passion for learning about specialty coffee.
- Flexibility to work various shifts, including weekends and holidays, to meet the demands of the business.
- Physical stamina to stand for extended periods and lift up to 10 kg (22 lbs) as needed.
- Familiarity with POS systems and cash handling procedures is a plus.
- A friendly and approachable demeanor with a genuine desire to provide outstanding service.