job description
Join MMC Success as a Bank Teller / Customer Service Officer in the vibrant heart of Bali! This entry-level role offers full training, a supportive work environment, and a perfect work-life balance in one of Indonesiaâs most dynamic regions.
As the face of our financial services, youâll play a key role in delivering exceptional customer service, processing transactions, and building lasting relationships with clients. Whether youâre in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this opportunity provides a stable career path in the banking sector with comprehensive benefits and a collaborative team culture.
No prior banking experience? No problem! We provide hands-on training to equip you with the skills needed to excel. If youâre a detail-oriented, customer-focused individual with a passion for finance, weâd love to hear from you!
Responsibility
- Process customer transactions (deposits, withdrawals, transfers) accurately and efficiently.
- Provide outstanding customer service, addressing inquiries and resolving issues professionally.
- Promote bank products and services, including savings accounts, loans, and credit cards.
- Maintain cash handling accuracy and balance cash drawers at the end of each shift.
- Assist customers with account openings, closures, and updates in compliance with bank policies.
- Collaborate with team members to ensure smooth branch operations and a positive client experience.
- Adhere to security and compliance protocols to protect customer data and prevent fraud.
- Stay updated on banking products, policies, and digital tools to provide informed assistance.
Qualifications
- High school diploma or equivalent (higher education is a plus).
- Strong communication and interpersonal skills with a customer-first mindset.
- Basic numerical and computer literacy (familiarity with banking software is advantageous).
- Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
- Willingness to learn and adapt to new systems and procedures.
- Professional appearance and ethical conduct in handling confidential information.
- Fluency in English (additional languages, especially Indonesian, are a plus).
- No prior experience requiredâfull training provided!