job description
Join EOS IT Solutions as an AV Operations Technician and play a pivotal role in delivering seamless audiovisual experiences across our cutting-edge video conferencing and in-room AV systems. Based in the vibrant regions of Bali, you will ensure flawless technical execution for high-profile meetings, events, and presentations. This role is perfect for a detail-oriented professional with a passion for technology and problem-solving.
As part of our dynamic team, you will collaborate with IT specialists and event coordinators to maintain and optimize AV infrastructure, troubleshoot technical issues, and provide on-site support. Your expertise will directly impact client satisfaction and operational efficiency in a fast-paced, innovative environment.
If you thrive in a hands-on technical role and are eager to contribute to a forward-thinking company, we invite you to apply and grow with us in one of Bali’s most exciting tech-driven workplaces.
Responsibility
- Install, configure, and maintain advanced video conferencing and audiovisual systems.
- Provide on-site technical support for meetings, presentations, and events.
- Troubleshoot and resolve AV hardware and software issues promptly.
- Collaborate with IT teams to integrate AV systems with existing infrastructure.
- Conduct regular system checks and preventive maintenance to ensure optimal performance.
- Train end-users on AV equipment operation and best practices.
- Document technical procedures, configurations, and incident reports.
- Stay updated with emerging AV technologies and industry trends.
Qualifications
- Proven experience as an AV Technician or similar role in a corporate or event setting.
- Strong knowledge of video conferencing platforms (e.g., Zoom, Microsoft Teams, Cisco Webex).
- Familiarity with AV control systems, projectors, microphones, and sound mixing equipment.
- Excellent problem-solving skills and ability to work under pressure.
- Certification in AV technologies (e.g., CTS, AVI-SPL) is a plus.
- Strong communication skills and ability to interact with clients and team members.
- Willingness to travel within Bali for on-site support as needed.
- Flexibility to work outside standard hours for events or emergencies.