job description
Join Carsome, Southeast Asia’s leading digital automotive platform, as a Sales Consultant in the vibrant heart of Bali! This is your opportunity to drive success in a fast-paced, customer-centric environment while helping clients find their perfect pre-owned vehicle. With a commitment to transparency, trust, and innovation, Carsome is revolutionizing the way people buy and sell cars.
As a Sales Consultant, you’ll play a pivotal role in delivering exceptional service, building lasting relationships, and contributing to our mission of making car ownership simple and reliable. Whether you’re engaging with walk-in customers or following up on digital leads, your expertise will shape the customer journey from inquiry to purchase.
Based in Bali’s most dynamic areas—Canggu, Ubud, Denpasar, or beyond—you’ll enjoy a competitive salary, career growth opportunities, and the chance to work with a passionate team in one of the region’s most exciting industries.
Responsibility
- Provide personalized consultations to customers, understanding their needs and recommending suitable pre-owned vehicles from Carsome’s certified inventory.
- Conduct test drives and product demonstrations, highlighting key features, benefits, and value propositions of each vehicle.
- Negotiate sales terms, including pricing, financing options, and trade-ins, to close deals efficiently while ensuring customer satisfaction.
- Maintain up-to-date knowledge of Carsome’s inventory, promotions, and market trends to provide accurate and compelling information.
- Follow up with leads and past customers via phone, email, and in-person meetings to nurture relationships and generate repeat business.
- Collaborate with the finance and operations teams to ensure smooth transaction processes, including paperwork and vehicle handover.
- Achieve and exceed monthly sales targets while adhering to Carsome’s high standards of ethics and professionalism.
- Gather customer feedback and relay insights to the management team to improve service quality and inventory selection.
Qualifications
- Minimum 2 years of experience in sales, preferably in the automotive, retail, or customer service industry.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Excellent communication and negotiation skills in English (additional languages are a plus).
- Strong customer service orientation with a passion for building trust and long-term relationships.
- Familiarity with CRM systems and digital sales tools is advantageous.
- Self-motivated, goal-driven, and able to work independently as well as part of a team.
- Valid driver’s license and willingness to conduct test drives.
- Knowledge of the automotive market in Indonesia or Southeast Asia is a strong asset.