job description
Join Xiaomi, a global leader in innovative technology, as an Authorized Store Manager in the vibrant and dynamic region of Bali. This is your opportunity to lead a high-performing retail team, drive sales growth, and deliver exceptional customer experiences in one of Indonesia's most exciting markets.
As the face of Xiaomi in Bali, you will oversee daily store operations, ensure brand standards are met, and cultivate a customer-centric environment. Your leadership will be pivotal in achieving sales targets, managing inventory, and fostering a motivated team. If you are passionate about technology, retail excellence, and leadership, this role is for you!
Bali's thriving tourism and tech-savvy community make it an ideal location to grow Xiaomi's presence. You'll work in a fast-paced, collaborative environment with opportunities for career advancement within a globally recognized brand.
Responsibility
- Lead and manage daily store operations, ensuring smooth functionality and adherence to Xiaomi's brand standards.
- Drive sales performance by setting targets, analyzing trends, and implementing strategic initiatives.
- Recruit, train, and mentor a high-performing retail team to deliver exceptional customer service.
- Maintain optimal inventory levels, conduct regular audits, and ensure product availability.
- Develop and execute local marketing strategies to enhance brand visibility and customer engagement.
- Monitor competitor activities and market trends to identify growth opportunities.
- Ensure compliance with company policies, safety regulations, and operational procedures.
- Build strong relationships with customers, addressing inquiries and resolving issues promptly.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience (3+ years) in retail management, preferably in electronics or consumer goods.
- Strong leadership skills with a track record of team development and performance improvement.
- Excellent communication and interpersonal skills to engage with customers and team members.
- Proficiency in sales analysis, inventory management, and retail software tools.
- Ability to work in a fast-paced environment and adapt to changing market demands.
- Passion for technology and Xiaomi products, with a customer-first mindset.
- Fluency in English and Bahasa Indonesia is required.