job description
Join Concentrix as an Associate, Sales Support and play a pivotal role in driving sales efficiency and customer satisfaction. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional support to sales teams and clients.
Based in the vibrant regions of Bali, you will collaborate with cross-functional teams to ensure seamless order processing, accurate documentation, and timely client coordination. Your contributions will directly impact business growth and operational excellence.
At Concentrix, we foster a culture of innovation, teamwork, and continuous learning. If you are looking for a rewarding career with opportunities for advancement, apply today!
Responsibility
- Manage and process sales quotations, ensuring accuracy and compliance with company policies.
- Coordinate with clients and internal teams to facilitate smooth order processing and fulfillment.
- Maintain and update sales documentation, including contracts, invoices, and reports.
- Provide timely and professional responses to client inquiries and requests.
- Assist in resolving sales-related issues and escalations with a customer-centric approach.
- Collaborate with the sales team to prepare presentations, proposals, and sales materials.
- Monitor and track sales orders to ensure on-time delivery and customer satisfaction.
- Contribute to process improvements and efficiency initiatives within the sales support function.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 1-2 years of experience in sales support, customer service, or a similar role.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication and interpersonal skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Detail-oriented with a high level of accuracy in data entry and documentation.
- Ability to work independently and as part of a team in a dynamic environment.
- Familiarity with sales processes and order management systems is a plus.