job description
Join Aim One Manpower And Environmental Services, Inc. as an Assistant Supervisor - Housekeeping and play a pivotal role in maintaining exceptional cleanliness and operational efficiency across our prestigious properties in Bali. This position offers a unique opportunity to lead a dedicated team while ensuring world-class service standards in some of the most sought-after locations in Indonesia.
As an Assistant Supervisor, you will assist in overseeing daily housekeeping operations, training staff, and implementing best practices to create a safe, organized, and welcoming environment for guests and employees alike. Your leadership will directly impact guest satisfaction and operational success, making this role both challenging and rewarding.
If you are a detail-oriented professional with a passion for hospitality and team leadership, we invite you to apply and grow your career with us in the vibrant and dynamic setting of Bali.
Responsibility
- Assist the Housekeeping Supervisor in managing daily operations, including room inspections, inventory management, and staff scheduling.
- Train, mentor, and evaluate housekeeping staff to ensure adherence to company standards and guest expectations.
- Monitor and maintain cleanliness and hygiene standards across all assigned areas, including guest rooms, public spaces, and back-of-house facilities.
- Coordinate with other departments (e.g., Front Office, Maintenance) to address guest requests and resolve issues promptly.
- Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.
- Ensure compliance with health, safety, and environmental regulations, promoting a secure workplace for all team members.
- Assist in budget management by tracking supply usage, minimizing waste, and recommending cost-effective solutions.
- Foster a positive and collaborative work environment, recognizing team achievements and addressing performance concerns professionally.
Qualifications
- Minimum of 2 years of experience in housekeeping, with at least 1 year in a supervisory or leadership role.
- Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team.
- Proven ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Familiarity with health and safety regulations, including proper handling of cleaning chemicals and equipment.
- Proficiency in basic computer applications (e.g., MS Office) for reporting and inventory management.
- Flexibility to work in shifts, including weekends and holidays, as required by operational needs.
- A proactive attitude, strong problem-solving skills, and a commitment to delivering exceptional service.