job description
Join The GMP Group as an Assistant Store Manager / Floor Manager in our dynamic sports retail environment! This is your opportunity to lead a high-performing team in Bali’s thriving retail sector, where passion for sports meets exceptional customer service. You’ll play a pivotal role in driving sales, optimizing store operations, and fostering a motivating work culture. Enjoy competitive compensation, performance-based bonuses, and exclusive staff discounts on premium sports gear.
As a key leader in our store, you’ll collaborate with the Store Manager to achieve targets, mentor staff, and ensure an unforgettable shopping experience for every customer. If you’re a results-driven professional with a flair for retail leadership, we’d love to hear from you!
Responsibility
- Assist the Store Manager in overseeing daily store operations, including sales, inventory, and customer service.
- Lead and motivate a team of retail associates to meet and exceed sales targets.
- Ensure high standards of visual merchandising and store presentation to attract and engage customers.
- Handle customer inquiries, complaints, and feedback with professionalism and efficiency.
- Monitor stock levels, place orders, and coordinate with suppliers to maintain optimal inventory.
- Train and develop staff to enhance product knowledge and sales techniques.
- Implement promotional strategies and in-store events to drive foot traffic and sales.
- Maintain compliance with company policies, safety regulations, and operational procedures.
Qualifications
- Minimum 2 years of experience in a retail management or supervisory role, preferably in sports or apparel retail.
- Proven track record of achieving sales targets and leading a team.
- Strong interpersonal and communication skills to engage with customers and staff.
- Ability to work flexible hours, including weekends and holidays, as required.
- Passion for sports, fitness, or lifestyle products is a plus.
- Basic computer skills for inventory management and sales reporting.
- Fluency in English; knowledge of Bahasa Indonesia is advantageous.
- Customer-focused mindset with a proactive approach to problem-solving.