job description
Join Premiumbikes Corporation as a Retail Store Manager in the vibrant heart of Bali! We are seeking a dynamic and results-driven leader to oversee our flagship store, ensuring exceptional customer experiences while driving sales and operational excellence in the premium cycling retail space.
As the face of our brand in Baliâs most sought-after locationsâCanggu, Ubud, Denpasar, and beyondâyou will lead a passionate team, cultivate a high-performance culture, and execute strategies to elevate our market presence. This is a unique opportunity to combine your retail expertise with a love for cycling in one of the worldâs most exciting destinations.
At Premiumbikes, we empower our managers with the tools and autonomy to succeed. If you thrive in fast-paced environments, have a knack for customer engagement, and are ready to take your retail career to the next level, we want to hear from you!
Responsibility
- Lead and motivate a team of sales associates to achieve monthly/quarterly sales targets and KPIs.
- Oversee daily store operations, including inventory management, merchandising, and cash handling.
- Deliver exceptional customer service, resolving inquiries and complaints to ensure a premium in-store experience.
- Develop and implement sales strategies, promotions, and loyalty programs to drive foot traffic and revenue growth.
- Monitor market trends and competitor activity to identify opportunities for business expansion.
- Ensure compliance with company policies, health/safety standards, and local retail regulations.
- Conduct regular staff training on product knowledge, sales techniques, and brand values.
- Prepare and analyze sales reports, budgets, and financial performance to optimize profitability.
Qualifications
- Minimum 3+ years of experience in retail management, preferably in the cycling, sports, or luxury goods industry.
- Proven track record of meeting/exceeding sales targets and managing P&L responsibilities.
- Strong leadership and team-building skills with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a plus).
- Proficiency in POS systems, inventory software, and Microsoft Office/Google Workspace.
- Customer-centric mindset with a passion for delivering high-end service.
- Ability to work flexible hours, including weekends and holidays, as required.
- Knowledge of cycling products, trends, and community engagement is highly advantageous.