job description
Join China Mobile International as an Assistant Manager, Technical Solutions & Operations and play a pivotal role in shaping the future of telecommunications and ICT solutions for enterprise and carrier customers. Based in the vibrant regions of Bali, this position offers a unique opportunity to work in a dynamic environment while contributing to cutting-edge technological advancements.
In this role, you will collaborate with cross-functional teams to design, implement, and manage innovative telecom and ICT solutions tailored to meet the evolving needs of our clients. Your expertise will drive operational excellence, ensuring seamless delivery and optimal performance of our services.
If you are passionate about technology, thrive in a fast-paced setting, and are eager to make a significant impact in the telecom industry, we invite you to apply and become part of our global team.
Responsibility
- Design and deliver customized telecommunications and ICT solutions for enterprise and carrier customers.
- Collaborate with internal teams to ensure seamless integration and deployment of technical solutions.
- Monitor and optimize the performance of telecom and ICT systems to meet service level agreements (SLAs).
- Provide technical support and troubleshooting for complex issues related to network and system operations.
- Develop and maintain documentation for technical solutions, processes, and best practices.
- Conduct regular assessments of customer needs and recommend improvements to enhance service delivery.
- Lead and mentor junior team members, fostering a culture of continuous learning and innovation.
- Stay updated with industry trends and emerging technologies to drive innovation within the organization.
Qualifications
- Bachelor's degree in Telecommunications, Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in telecommunications, ICT solutions, or a similar technical role.
- Proven track record of designing and implementing technical solutions for enterprise or carrier customers.
- Strong understanding of network architectures, protocols, and telecom infrastructure.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Effective communication and interpersonal skills to collaborate with stakeholders at all levels.
- Experience in project management and leading technical teams is a plus.
- Certifications in relevant technologies (e.g., CCNA, CCNP, ITIL) are highly desirable.