job description
Join Rolls-Royce in a pivotal role as Assistant Manager, Sales Support, where you will drive service growth and foster strategic customer relationships in the power generation and critical infrastructure sectors. This is a unique opportunity to contribute to a global leader in engineering excellence while enjoying the flexibility of a hybrid work model in beautiful Bali.
In this role, you will collaborate with cross-functional teams to deliver exceptional customer experiences, ensuring seamless operations and sustainable business growth. Your strategic insights and relationship-building skills will be key to maintaining Rolls-Royce's reputation for innovation and reliability.
This is a maternity cover position until June 2027, offering a chance to make a significant impact in a dynamic and supportive environment. If you are passionate about sales support and eager to advance your career with a world-renowned brand, we invite you to apply.
Responsibility
- Support the sales team in developing and maintaining strong customer relationships.
- Coordinate with internal stakeholders to ensure timely delivery of services and solutions.
- Analyze market trends and customer needs to identify growth opportunities.
- Prepare and present reports on sales performance and customer feedback.
- Assist in the development of sales strategies and action plans.
- Manage customer inquiries and resolve issues to enhance satisfaction.
- Collaborate with technical teams to ensure product and service alignment with customer requirements.
- Participate in industry events and networking opportunities to promote Rolls-Royce's offerings.
Qualifications
- Bachelor's degree in Business, Engineering, or a related field.
- Proven experience in sales support, customer service, or a similar role.
- Strong communication and interpersonal skills.
- Ability to analyze data and generate actionable insights.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Familiarity with the power generation or critical infrastructure sectors is a plus.