job description
Join Changi Airport Group as an Assistant Manager, Baggage Transformation and play a pivotal role in revolutionizing airport operations through cutting-edge digital solutions. This is a unique opportunity to shape the future of baggage handling at one of the worldâs most advanced airports by leveraging data-driven technologies, automation, and innovative systems.
In this dynamic role, you will collaborate with cross-functional teams to design, implement, and optimize digital transformations that enhance efficiency, security, and passenger experience. Your expertise will drive operational excellence, ensuring Changi Airport remains a global leader in aviation innovation.
Based in the vibrant and culturally rich environment of Bali, Indonesia, this position offers a blend of professional growth and an exceptional quality of life in one of the worldâs most sought-after destinations.
Responsibility
- Lead the design and implementation of data-driven digital solutions to optimize baggage handling processes at Changi Airport.
- Collaborate with IT, operations, and engineering teams to integrate automation, AI, and IoT technologies into baggage systems.
- Analyze operational data to identify inefficiencies and propose innovative, scalable solutions to enhance performance.
- Develop and manage project timelines, budgets, and resources for baggage transformation initiatives.
- Ensure compliance with aviation security standards and regulatory requirements in all digital implementations.
- Conduct stakeholder engagements to gather requirements and align digital solutions with business objectives.
- Monitor and evaluate the performance of new systems, providing continuous improvements based on feedback and data insights.
- Stay abreast of emerging technologies in airport operations, logistics, and digital transformation to drive future innovations.
Qualifications
- Bachelorâs degree in Computer Science, Engineering, Information Technology, or a related field. Masterâs degree is a plus.
- Minimum 5 years of experience in digital transformation, IT project management, or airport operations, with a focus on baggage handling or logistics.
- Proven track record in designing and deploying data-driven solutions in a high-volume operational environment.
- Strong proficiency in data analytics, process automation, and system integration (e.g., SQL, Python, IoT, AI/ML).
- Excellent project management skills, with the ability to lead cross-functional teams and deliver results under tight deadlines.
- Familiarity with aviation industry standards (IATA, ICAO) and baggage handling systems is highly desirable.
- Exceptional problem-solving, communication, and stakeholder management skills.
- Willingness to relocate to Bali, Indonesia and adapt to a fast-paced, innovative work environment.