job description
Cezars Kitchen is seeking a dynamic and experienced Assistant General Manager to join our leadership team in the vibrant heart of Bali. This is a unique opportunity to contribute to a growing hospitality brand known for its exceptional service, innovative culinary experiences, and commitment to excellence.
As the Assistant General Manager, you will play a pivotal role in overseeing daily operations, driving guest satisfaction, and ensuring the seamless execution of our high standards. You will work closely with the General Manager to strategize, implement, and refine operational processes that elevate our brand’s reputation in Bali’s competitive hospitality landscape.
Based in one of Bali’s most sought-after locations—Kuta, Badung—you will have the chance to lead a talented team, foster a culture of excellence, and contribute to the success of a brand that values innovation, quality, and guest-centric service.
Responsibility
- Assist the General Manager in overseeing all aspects of restaurant and hospitality operations, ensuring alignment with company standards and guest expectations.
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability, professionalism, and exceptional service.
- Monitor and optimize daily operations, including staffing, inventory management, and cost control, to ensure profitability and efficiency.
- Drive guest satisfaction by maintaining high service standards, addressing concerns promptly, and implementing feedback-driven improvements.
- Collaborate with the culinary team to ensure consistent food quality, presentation, and adherence to brand recipes and standards.
- Develop and implement strategic initiatives to enhance operational workflows, guest experience, and revenue growth.
- Represent Cezars Kitchen in community and industry events, building strong relationships with local partners, vendors, and stakeholders.
- Ensure compliance with all health, safety, and regulatory standards, conducting regular audits and training as needed.
Qualifications
- Minimum of 5 years of experience in a senior management role within the hospitality or F&B industry, preferably in a high-volume or luxury setting.
- Proven track record of leadership, team development, and operational excellence in a fast-paced environment.
- Strong understanding of P&L management, budgeting, and cost control to drive profitability.
- Exceptional communication, interpersonal, and problem-solving skills with a guest-first mindset.
- Fluency in English (written and spoken); proficiency in Indonesian (Bahasa) is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business needs.
- Degree in Hospitality Management, Business Administration, or a related field is preferred.
- Familiarity with POS systems, inventory management software, and other hospitality technology tools.