job description
Join TDCX, a global leader in customer experience and digital transformation, as an Assistant Fraud & Risk Specialist in our Account & Content Integrity team. This role is perfect for fresh graduates or early-career professionals eager to build a career in fraud prevention, risk management, and digital trust. Based in Bali, youâll work in a dynamic, remote-friendly environment while contributing to safeguarding our clientsâ platforms from fraudulent activities and policy violations.
In this role, youâll collaborate with cross-functional teams to monitor, detect, and mitigate risks associated with user accounts, transactions, and content. Youâll analyze patterns, investigate suspicious activities, and implement strategies to enhance security and compliance. This is an excellent opportunity to develop expertise in fraud analytics, risk assessment, and regulatory compliance while working with cutting-edge tools and technologies.
TDCX offers a supportive learning environment with mentorship, training, and career growth opportunities. If youâre detail-oriented, analytical, and passionate about protecting digital ecosystems, weâd love to hear from you!
Responsibility
- Monitor and analyze user accounts, transactions, and content for suspicious or fraudulent activities.
- Investigate and escalate potential fraud cases, ensuring timely resolution and minimal impact on users.
- Collaborate with internal teams to develop and implement fraud prevention strategies and policies.
- Assist in identifying emerging fraud trends and recommend proactive measures to mitigate risks.
- Prepare reports and documentation on fraud incidents, trends, and risk assessments for stakeholders.
- Support compliance with regulatory requirements and industry best practices for fraud prevention.
- Participate in cross-functional projects to enhance account security and content integrity.
- Stay updated on the latest fraud techniques, tools, and technologies to improve detection capabilities.
Qualifications
- Bachelorâs degree in Finance, Business, Computer Science, Criminal Justice, or a related field (fresh graduates are encouraged to apply).
- Strong analytical skills with the ability to interpret data and identify patterns.
- Basic understanding of fraud prevention, risk management, or cybersecurity concepts is a plus.
- Excellent attention to detail and problem-solving abilities.
- Strong communication skills, both written and verbal, in English.
- Ability to work independently and collaboratively in a remote team environment.
- Familiarity with Excel, SQL, or data analysis tools is advantageous.
- Passion for learning and adapting to new challenges in a fast-paced digital environment.