job description
Join 1FSS Pte Ltd as an Assistant Executive in Accounts Receivable (Refund) and play a pivotal role in supporting daily refund operations in a dynamic, fast-paced financial environment. Based in the vibrant and culturally rich island of Bali, this opportunity offers a unique blend of professional growth and an inspiring work-life balance.
As part of our AR Refund Team, you will ensure seamless processing of refunds, maintain accurate financial records, and collaborate with cross-functional teams to deliver exceptional service. Your attention to detail and problem-solving skills will contribute directly to the efficiency and integrity of our financial operations.
At 1FSS, we value precision, accountability, and innovation. If you are a motivated finance professional looking to advance your career in a supportive and forward-thinking organization, this role is your gateway to making a meaningful impact.
Responsibility
- Process and verify refund requests in accordance with company policies and regulatory requirements.
- Reconcile refund transactions with internal financial systems to ensure accuracy and completeness.
- Collaborate with customer service and finance teams to resolve discrepancies or issues related to refunds.
- Maintain meticulous records of all refund activities, including documentation and audit trails.
- Prepare and submit regular reports on refund processing metrics, trends, and exceptions.
- Monitor aging refunds and follow up on pending cases to ensure timely resolution.
- Assist in the development and implementation of process improvements to enhance efficiency in refund operations.
- Provide administrative support for ad-hoc financial tasks as assigned by the team lead or manager.
Qualifications
- Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum 1-2 years of experience in accounts receivable, refund processing, or a similar financial operations role.
- Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP) and familiarity with ERP systems (e.g., SAP, Oracle).
- Strong analytical skills with the ability to identify and resolve discrepancies in financial data.
- Excellent communication and interpersonal skills to liaise with internal and external stakeholders.
- Detail-oriented with a high degree of accuracy in data entry and financial reporting.
- Ability to work independently and meet tight deadlines in a fast-paced environment.
- Knowledge of GAAP or IFRS standards is a plus.