job description
Join GT Mart as an Assistant Branch Manager in the vibrant heart of Bali and take the next step in your retail leadership career! This is a unique opportunity to contribute to the growth of a well-established retail brand while enjoying the dynamic lifestyle of Badung’s bustling commercial hubs.
In this pivotal role, you will support the Branch Manager in overseeing daily operations, driving sales performance, and ensuring exceptional customer service. You’ll play a key part in team development, inventory management, and implementing strategic initiatives to enhance store profitability. With Bali’s thriving retail market, this position offers both professional growth and the chance to work in one of Southeast Asia’s most sought-after locations.
GT Mart is committed to fostering talent and providing a collaborative work environment where your leadership skills can shine. If you’re a motivated retail professional with a passion for excellence, we’d love to hear from you!
Responsibility
- Assist the Branch Manager in overseeing daily store operations, ensuring smooth workflow and adherence to company policies.
- Drive sales targets by implementing effective merchandising, promotions, and customer engagement strategies.
- Lead, train, and motivate the retail team to deliver outstanding service and meet performance KPIs.
- Monitor inventory levels, coordinate stock replenishment, and ensure accurate record-keeping.
- Handle customer inquiries, complaints, and escalations professionally to maintain high satisfaction levels.
- Conduct regular audits to ensure compliance with health, safety, and operational standards.
- Analyze sales reports and market trends to identify opportunities for growth and improvement.
- Collaborate with headquarters on marketing campaigns, visual merchandising, and store layout optimizations.
Qualifications
- Minimum 3 years of experience in retail management, with at least 1 year in a supervisory or assistant manager role.
- Proven track record of achieving sales targets and improving operational efficiency.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in POS systems, inventory management software, and Microsoft Office.
- Excellent customer service orientation with the ability to handle high-pressure situations.
- Familiarity with retail KPIs, budgeting, and financial reporting.
- Willingness to work flexible hours, including weekends and public holidays.
- Fluency in English and Bahasa Indonesia; additional languages are a plus.