job description
Join Bisa Group as an Area Manager - Food & Beverage and take the lead in driving operational excellence across multiple high-performing outlets in Bali’s most dynamic locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this strategic role, you will oversee end-to-end F&B operations, develop and execute business growth strategies, and inspire a high-performing team to deliver exceptional customer experiences while achieving ambitious sales targets. This is a unique opportunity for a results-driven leader to shape the future of hospitality in one of the world’s most vibrant tourism hubs.
With a competitive salary package (IDR 25M–40M/month), career development opportunities, and the chance to work with a forward-thinking organization, this role is perfect for professionals passionate about hospitality leadership, revenue optimization, and team development in a fast-paced, multicultural environment.
Responsibility
- Operational Leadership: Oversee daily operations of multiple F&B outlets, ensuring consistency in service quality, compliance with brand standards, and adherence to health/safety regulations.
- Strategic Business Growth: Develop and implement data-driven strategies to expand market share, enhance customer loyalty, and maximize profitability across all locations.
- Team Management: Recruit, train, and mentor a diverse team of managers and staff, fostering a culture of excellence, accountability, and continuous improvement.
- Financial Performance: Monitor P&L statements, control costs, and optimize revenue streams through pricing strategies, promotions, and inventory management.
- Customer Experience: Ensure a premium guest experience by resolving escalations, analyzing feedback, and implementing service enhancements.
- Stakeholder Collaboration: Liaise with corporate teams, suppliers, and local authorities to align operations with business objectives and regulatory requirements.
- Market Analysis: Conduct competitive benchmarking and trend analysis to identify opportunities for innovation and differentiation.
- Reporting & Compliance: Prepare regular performance reports for senior management and ensure all outlets meet licensing, hygiene, and employment law standards.
Qualifications
- Proven Experience: Minimum 5+ years in F&B management, with at least 2 years in a multi-outlet or area manager role within the hospitality industry.
- Leadership Skills: Demonstrated ability to lead cross-functional teams, drive operational efficiency, and deliver measurable business results.
- Business Acumen: Strong understanding of P&L management, budgeting, and financial forecasting in a high-volume F&B environment.
- Industry Knowledge: Deep familiarity with Indonesian hospitality standards, local market trends, and international best practices.
- Communication: Fluent in English and Indonesian, with exceptional interpersonal and negotiation skills.
- Problem-Solving: Ability to analyze complex challenges, implement solutions, and adapt to fast-changing business conditions.
- Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
- Tech-Savvy: Proficiency in POS systems, inventory software, and Microsoft Office Suite.