job description
Join Quess as an AR Collections Specialist in beautiful Bali and take your financial career to the next level! In this role, you will play a pivotal part in managing accounts receivable, ensuring timely collections, and maintaining strong client relationships. Based in vibrant Canggu, you'll enjoy a dynamic work environment with competitive compensation, premium benefits, and the opportunity to grow within a global organization.
As an AR Collections Specialist, you will be responsible for monitoring outstanding payments, resolving billing discrepancies, and implementing strategies to improve cash flow. Your expertise will directly impact the company's financial health while contributing to process improvements and customer satisfaction. If you are detail-oriented, analytical, and thrive in a fast-paced setting, this is your chance to make a meaningful impact in a rewarding role.
Why Bali? Work in one of the world's most sought-after destinations, where professional growth meets island paradise. Enjoy flexible work arrangements, a collaborative team culture, and the unique opportunity to balance career success with an unparalleled lifestyle.
Responsibility
- Manage and monitor accounts receivable aging reports to ensure timely collections.
- Contact clients via phone, email, and written correspondence to secure overdue payments.
- Investigate and resolve billing discrepancies and disputes in collaboration with internal teams.
- Develop and implement effective collection strategies to minimize outstanding receivables.
- Maintain accurate records of all collection activities and payment arrangements.
- Prepare and present regular reports on collection status, trends, and recommendations.
- Collaborate with sales and customer service teams to enhance client relationships and payment compliance.
- Identify process improvements to streamline collections and reduce days sales outstanding (DSO).
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in accounts receivable, collections, or credit control.
- Strong understanding of accounting principles and financial statements.
- Excellent communication and negotiation skills, with a customer-centric approach.
- Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office, especially Excel.
- Ability to analyze data, identify trends, and make data-driven recommendations.
- High level of integrity, discretion, and attention to detail.
- Fluency in English; additional languages are a plus.