job description
Join BIG Language Centre as an Administrative & Reception Staff and become the welcoming face of our dynamic language school in the heart of Bali! We are seeking a friendly, detail-oriented, and highly communicative professional to manage our front desk operations, ensuring a seamless experience for students, teachers, and visitors.
As part of our team, you will play a pivotal role in maintaining efficient administrative processes, handling inquiries, and fostering a positive first impression. This is an excellent opportunity for individuals passionate about education, customer service, and organizational excellence in a multicultural environment.
Located in Denpasar, Bali, BIG Language Centre offers a vibrant workplace where you can grow professionally while contributing to the success of our language programs. If you thrive in a fast-paced setting and enjoy interacting with people from diverse backgrounds, we’d love to hear from you!
Responsibility
- Greet and assist students, teachers, and visitors with a professional and welcoming demeanor.
- Manage front desk operations, including answering phone calls, emails, and walk-in inquiries.
- Handle student registrations, course enrollments, and payment processing accurately.
- Maintain organized records of student data, attendance, and administrative documents.
- Coordinate with teaching staff to ensure smooth scheduling of classes and resources.
- Prepare and distribute administrative reports, certificates, and other documentation as needed.
- Assist in organizing school events, workshops, and promotional activities.
- Ensure the reception area and office spaces are clean, tidy, and well-presented at all times.
Qualifications
- Minimum Diploma (D3) or equivalent in Administration, Business, or related fields.
- Proven experience in administrative, receptionist, or customer service roles (preferably in education or language centers).
- Excellent communication skills in English and Indonesian (both written and verbal).
- Strong organizational and multitasking abilities with a keen eye for detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry tools.
- Friendly, approachable, and able to work under pressure in a fast-paced environment.
- Familiarity with student management systems or CRM software is a plus.
- Willingness to work flexible hours, including occasional weekends or evenings for events.