job description
Kickstart your career with Mesra Retail & Cafe through our dynamic Administrative Internship Program! Designed for ambitious individuals seeking hands-on experience in office administration, retail operations, and customer service, this internship offers a unique opportunity to develop professional skills in a fast-paced, supportive environment.
Based in the vibrant heart of Kuta, Bali, you’ll work alongside experienced professionals, gaining exposure to daily administrative tasks, inventory management, and team coordination. Whether you’re a recent graduate or a student looking to apply classroom knowledge in real-world scenarios, this role will equip you with the tools to thrive in the retail and hospitality industry.
At Mesra Retail & Cafe, we value proactiveness, attention to detail, and a passion for service excellence. If you’re eager to learn, adapt quickly, and contribute to a growing business, we’d love to hear from you. Limited slots available for August and September intakes—apply now to secure your spot!
Responsibility
- Assist with daily administrative tasks, including data entry, filing, and document management.
- Support the retail team in inventory tracking, stock replenishment, and order processing.
- Coordinate with staff to ensure smooth front-of-house and back-office operations.
- Handle customer inquiries and provide exceptional service in person, via phone, or email.
- Prepare reports, presentations, and operational summaries for management review.
- Participate in team meetings and contribute ideas for process improvements.
- Maintain a clean, organized workspace and adhere to company policies and procedures.
- Assist in event planning and promotional activities for the cafe and retail outlets.
Qualifications
- Currently enrolled in or recently graduated from a degree in Business Administration, Hospitality, Retail Management, or a related field.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic data management tools.
- Excellent written and verbal communication skills in English (Bahasa Indonesia is a plus).
- A proactive attitude, willingness to learn, and ability to work in a team.
- Basic understanding of retail or cafe operations is advantageous but not required.
- Availability to commit to a full-time internship for at least 2-3 months.
- Familiarity with POS systems or inventory software is a bonus.