job description
Join a dynamic team as an Administrative Executive in a fast-paced, customer-centric environment. This 6-month contract role offers a unique opportunity to blend customer service, telemarketing, and finance support with a strong focus on sales growth. Based in the vibrant region of Badung, Bali, you’ll play a pivotal role in driving operational efficiency while delivering exceptional service to clients and stakeholders.
Ideal for detail-oriented professionals with a passion for administrative excellence and revenue generation, this position combines financial acumen with client engagement to support business objectives. Whether you’re coordinating with internal teams, managing customer inquiries, or assisting with financial processes, your contributions will directly impact the company’s success.
We offer a competitive salary, a collaborative work culture, and the chance to develop your skills in a multifaceted administrative role with a sales-driven edge. If you thrive in a structured yet dynamic setting, this could be your next career move.
Responsibility
- Provide exceptional customer service via phone, email, and other communication channels, ensuring timely and professional responses to inquiries.
- Conduct telemarketing activities to generate leads, follow up on sales opportunities, and nurture client relationships.
- Assist with finance support tasks, including invoice processing, expense tracking, and basic financial reporting.
- Collaborate with the sales team to identify upsell/cross-sell opportunities and contribute to revenue growth initiatives.
- Maintain accurate administrative records, databases, and filing systems to ensure operational efficiency.
- Prepare and distribute internal reports and documentation to support decision-making processes.
- Coordinate meetings, appointments, and travel arrangements for senior staff as required.
- Monitor and resolve customer complaints or issues, escalating complex cases to the appropriate departments.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- Proven experience in customer service, telemarketing, or administrative roles, preferably in a sales-oriented environment.
- Strong communication skills in English (written and verbal) with the ability to engage professionally with clients.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and basic financial software.
- Highly organized with attention to detail and the ability to manage multiple tasks under tight deadlines.
- Sales-minded with a proactive approach to identifying and capitalizing on business opportunities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Prior experience in finance support or data entry is a plus.