job description
Are you a motivated individual with a passion for customer service and sales? TWY Search International is looking for a dynamic Administrative Assistant to join our team in Bintulu. In this dual-purpose role, you will be the face of our banking product operations, ensuring that our clients receive top-tier service while driving business growth through proactive telemarketing and community engagement.
This position is perfect for someone who thrives in a fast-paced environment and enjoys interacting with people. You will play a crucial role in representing our banking partners, maintaining high standards of administrative support, and actively participating in roadshows to expand our market reach. If you are target-oriented, energetic, and eager to build a career in the financial services sector, we want to hear from you.
Responsibility
- Promote banking products directly to customers at bank branches.
- Conduct professional telemarketing calls to prospective clients to generate leads and sales.
- Attend and assist in organizing promotional roadshow events to increase brand visibility.
- Achieve and exceed monthly sales and performance targets.
- Maintain accurate client records and administrative documentation.
- Provide exceptional customer service to resolve inquiries and facilitate banking applications.
- Collaborate with team members to ensure smooth operational workflows.
- Prepare regular reports on sales activities and promotional outcomes.
Qualifications
- Minimum SPM, Diploma, or equivalent qualification in any field.
- Strong communication skills in Bahasa Malaysia and English; proficiency in local dialects is an added advantage.
- Highly motivated, outgoing personality with a result-driven mindset.
- Prior experience in sales, telemarketing, or customer service is preferred but not mandatory.
- Ability to work professionally in a banking environment.
- Willingness to participate in roadshows and promotional activities.
- Proficiency in basic computer skills (Microsoft Office, email).
- Ability to work independently and as part of a high-performance team.