job description
Join KSA Synergy Sdn Bhd, a dynamic and growing general insurance agency, as our next Administrative Assistant in the vibrant heart of Bali, Indonesia. We are seeking a meticulous, proactive, and highly organized professional to support our daily operations, ensuring seamless billing, documentation, and administrative processes. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional organizational support in the insurance industry.
As the backbone of our administrative team, you will play a crucial role in maintaining the efficiency of our operations. You’ll work closely with our insurance agents, underwriters, and clients to ensure all documentation is accurate, up-to-date, and compliant with industry standards. If you have a keen eye for detail, strong multitasking abilities, and a desire to grow within a forward-thinking insurance agency, we’d love to hear from you!
Bali offers a unique blend of professional opportunities and a high quality of life, making it an ideal location for those looking to balance career growth with an enriching lifestyle. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this role provides the flexibility to work in a thriving expat community while contributing to a company that values precision, reliability, and innovation.
At KSA Synergy, we foster a collaborative and inclusive work environment where your contributions are recognized and rewarded. We offer competitive compensation, opportunities for professional development, and a supportive team culture. If you’re ready to take the next step in your administrative career, apply today and become part of our growing team in Bali!
Responsibility
- Manage and process daily billing and invoicing for insurance policies, ensuring accuracy and timely submission.
- Maintain and organize digital and physical filing systems for client records, contracts, and insurance documents.
- Coordinate with insurance agents and underwriters to ensure all documentation is complete, compliant, and submitted on time.
- Assist in preparing reports, presentations, and correspondence for internal and external stakeholders.
- Handle incoming and outgoing communications, including emails, calls, and mail, with professionalism and efficiency.
- Schedule and coordinate meetings, appointments, and travel arrangements for team members as needed.
- Support the onboarding process for new clients and agents, including documentation and data entry.
- Monitor office supplies and equipment, placing orders and managing inventory to ensure smooth operations.
Qualifications
- Minimum of 2 years of experience in an administrative role, preferably within the insurance, finance, or corporate sector.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Gmail).
- Strong organizational skills with the ability to prioritize tasks and manage deadlines in a fast-paced environment.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Detail-oriented with a high level of accuracy in data entry, documentation, and record-keeping.
- Ability to work independently as well as collaboratively in a team setting.
- Familiarity with insurance terminology and processes is an advantage but not required.
- Adaptability and problem-solving skills to handle unexpected challenges with professionalism.