job description
Are you looking to start a fulfilling career in healthcare administration? JobStudio is seeking a motivated Admin & Customer Service Officer to join our team in Bali. This entry-level role offers the perfect opportunity to gain hands-on experience in patient admissions, billing services, and frontline operations within a hospital environment.
As part of our dynamic team, you will play a crucial role in ensuring smooth administrative processes and delivering exceptional customer service. Whether you're assisting patients with inquiries, managing billing procedures, or supporting frontline operations, your contributions will directly impact the quality of care provided.
This position is ideal for individuals who are passionate about healthcare and eager to develop their skills in a supportive and professional setting. No prior experience is required—just a willingness to learn and a commitment to excellence.
Responsibility
- Assist with patient admissions and registration processes.
- Handle billing inquiries and ensure accurate documentation.
- Provide frontline customer service to patients and visitors.
- Manage administrative tasks, including data entry and record-keeping.
- Coordinate with medical staff to ensure efficient operations.
- Respond to patient inquiries and resolve issues promptly.
- Maintain confidentiality and adhere to healthcare regulations.
- Support team members in daily operational tasks.
Qualifications
- High school diploma or equivalent; further education is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in basic computer applications (e.g., MS Office).
- Ability to work in a fast-paced and dynamic environment.
- Willingness to learn and adapt to new processes.
- Customer-focused mindset with a passion for healthcare.
- No prior experience required—training will be provided.