job description
Join TMF Group as an Accounts Receivable Specialist and play a pivotal role in managing our Order-to-Cash (O2C) processes, with a focus on collections. This is an exceptional opportunity for a detail-oriented professional to contribute to our global financial operations while working in the vibrant and dynamic environment of Bali.
As part of our team, you will ensure timely and accurate collections, maintain strong client relationships, and support the financial health of our organization. With a closing date of 31-Jul-2026, we encourage you to apply early to secure your place in this exciting role.
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We offer a collaborative work culture, professional growth opportunities, and the chance to work with a diverse, international team.
Responsibility
- Manage the collections process for assigned client portfolios, ensuring timely payments and minimizing outstanding receivables.
- Monitor and follow up on overdue accounts through calls, emails, and written correspondence.
- Reconcile customer accounts and resolve discrepancies in a timely manner.
- Collaborate with internal teams, including sales and customer service, to address client concerns and improve payment processes.
- Prepare and analyze aging reports to identify trends and recommend actions to reduce delinquencies.
- Maintain accurate and up-to-date records of all collection activities in the company’s ERP system.
- Assist in the development and implementation of strategies to improve cash flow and reduce DSO (Days Sales Outstanding).
- Provide excellent customer service by addressing client inquiries and resolving issues professionally.
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field.
- Minimum of 2 years of experience in accounts receivable, collections, or a similar role.
- Strong understanding of accounting principles and financial statements.
- Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office, particularly Excel.
- Excellent communication and negotiation skills, with the ability to interact effectively with clients and internal stakeholders.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Fluency in English; additional languages are a plus.