job description
Join the world-renowned Accor team in Batuceper! We are seeking a detail-oriented and analytical Accounts Receivable Specialist to join our finance department. In this role, you will be the backbone of our hotel's financial integrity, ensuring that all revenue streams are accurately recorded and that our accounts are managed with precision. If you are passionate about hospitality finance and want to grow your career within a global hospitality leader, this is the perfect opportunity for you.
As an AR Specialist at Accor, you will collaborate with various departments to ensure seamless billing processes, prompt payment collections, and accurate financial reporting. We value professional growth, operational excellence, and a guest-centric approach to finance.
Responsibility
- Manage the daily reconciliation of all hotel revenue and payment transactions.
- Monitor and follow up on outstanding accounts receivable to ensure timely settlement.
- Prepare and analyze aging reports for management review.
- Collaborate with the front office and sales teams to resolve billing disputes and discrepancies.
- Process credit card adjustments, refunds, and chargebacks in accordance with company policies.
- Maintain accurate and up-to-date customer files and billing documentation.
- Assist in the month-end closing process by providing accurate AR reconciliations.
Qualifications
- Diploma or Bachelor's Degree in Accounting, Finance, or a related field.
- Minimum 2 years of experience in Accounts Receivable, preferably in the hospitality or service industry.
- Strong proficiency in Microsoft Excel and hotel property management systems (PMS).
- Deep understanding of accounting principles and financial reporting standards.
- Excellent communication skills with the ability to build professional relationships with internal and external stakeholders.
- High level of integrity, accuracy, and attention to detail.
- Ability to work effectively in a fast-paced environment and meet strict financial deadlines.