job description
Join Perdana Media Investment as an Accessories & Mobile Phone Counter Attendant and become part of a dynamic team in Bali’s thriving retail sector. This role offers a fantastic opportunity to develop your customer service and sales skills in a vibrant, fast-paced environment. You’ll engage with diverse customers, manage inventory, and contribute to the growth of our retail operations while enjoying a supportive and rewarding workplace culture.
If you’re passionate about retail, tech-savvy, and eager to grow your career in a company that values your contributions, this is the perfect role for you. Apply now and take the first step toward a fulfilling career in Bali’s bustling retail industry!
Responsibility
- Provide exceptional customer service by assisting customers with inquiries, purchases, and product recommendations for accessories and mobile phones.
- Manage daily counter operations, including cash handling, sales transactions, and inventory tracking.
- Ensure the display area is well-organized, clean, and visually appealing to attract customers.
- Process orders, returns, and exchanges efficiently while maintaining accurate records.
- Stay updated on product knowledge, promotions, and industry trends to offer informed advice.
- Collaborate with the team to achieve sales targets and enhance customer satisfaction.
- Handle minor technical issues with mobile devices and guide customers on basic troubleshooting.
- Maintain a positive and professional demeanor to create a welcoming shopping experience.
Qualifications
- High school diploma or equivalent; prior retail or customer service experience is a plus.
- Strong communication and interpersonal skills to engage effectively with customers.
- Basic knowledge of mobile phones, accessories, and related products.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Attention to detail, especially in cash handling and inventory management.
- Friendly, approachable, and customer-focused attitude.
- Willingness to learn and adapt to new products and sales techniques.
- Basic computer skills for processing transactions and managing records.