job description
Join TMF Group in beautiful Bali as a Workplace Support Engineer and play a pivotal role in ensuring seamless office operations and IT infrastructure. This is a unique opportunity to work in a dynamic, international environment while enjoying the vibrant culture and lifestyle of Bali.
As a Workplace Support Engineer, you will collaborate closely with the Workplace Support Manager to manage office budgets, maintain IT systems, and provide technical support to ensure a productive and efficient workplace. Your expertise will directly contribute to the smooth functioning of our operations, enabling our teams to focus on delivering exceptional services to our global clients.
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. With a presence in over 80 countries, we offer a diverse and inclusive work environment where innovation and professional growth are encouraged.
If you are a detail-oriented professional with a passion for IT and workplace management, we invite you to apply and become part of our global team in Bali.
Responsibility
- Assist the Workplace Support Manager in preparing and maintaining office budgets, ensuring accurate expenditure estimates and financial tracking.
- Provide technical support for IT infrastructure, including hardware, software, and network systems, to ensure minimal downtime.
- Coordinate with vendors and service providers for office supplies, equipment, and maintenance services.
- Monitor and manage office facilities, ensuring a safe, clean, and efficient work environment.
- Implement and maintain IT policies and procedures to enhance security and compliance.
- Troubleshoot and resolve technical issues reported by employees in a timely manner.
- Collaborate with cross-functional teams to support workplace initiatives and improvements.
- Document and maintain records of IT assets, licenses, and service agreements.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support, workplace management, or a similar role.
- Strong knowledge of IT infrastructure, including hardware, software, and network systems.
- Experience with budget management and financial tracking.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills to interact with employees and vendors.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with IT security best practices and compliance standards.