job description
Join Sole Explorer Travel and Tours as a Travel Sales and Marketing Officer in the vibrant heart of Bali! This is your chance to combine your passion for travel with a dynamic career in sales and marketing, helping clients discover unforgettable experiences in one of the worldâs most sought-after destinations.
As a key member of our team, you will drive revenue growth by identifying and engaging potential clients, crafting tailored travel solutions, and delivering exceptional customer service. Your role will involve strategic outreach, relationship-building, and leveraging digital marketing tools to expand our client base. Whether you're pitching luxury getaways, adventure tours, or cultural immersions, your expertise will shape the journeys of travelers from around the globe.
Based in Canggu, Bali, youâll work in a fast-paced, collaborative environment where creativity and results are equally valued. If you thrive in a role that blends sales acumen with a love for travel, this opportunity is perfect for you.
Responsibility
- Proactively identify and engage potential clients through cold outreach, networking, and digital marketing campaigns to build a robust sales pipeline.
- Develop and present customized travel packages, itineraries, and promotions tailored to client needs and preferences.
- Deliver outstanding customer service by understanding client expectations, addressing inquiries, and ensuring seamless booking experiences.
- Collaborate with the marketing team to create compelling content, social media campaigns, and email newsletters to attract and retain customers.
- Monitor industry trends, competitor activities, and customer feedback to refine sales strategies and improve service offerings.
- Negotiate contracts and partnerships with hotels, airlines, and local vendors to secure competitive rates and exclusive deals.
- Track sales performance, prepare reports, and analyze data to measure the effectiveness of campaigns and identify areas for improvement.
- Represent the company at travel fairs, exhibitions, and industry events to promote our brand and generate leads.
Qualifications
- Bachelorâs degree in Marketing, Business Administration, Hospitality, Tourism, or a related field.
- Minimum of 2 years of experience in sales, marketing, or customer service, preferably within the travel and tourism industry.
- Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
- Proven track record of meeting or exceeding sales targets and managing client relationships effectively.
- Proficiency in digital marketing tools, CRM software, and Microsoft Office Suite (Excel, Word, PowerPoint).
- Fluency in English (written and spoken); additional languages are a plus.
- Passion for travel, with in-depth knowledge of Bali and other popular destinations in Southeast Asia.
- Self-motivated, results-driven, and able to work independently as well as part of a team in a fast-paced environment.