job description
Join BDO Unibank as a Transaction Posting Officer and play a pivotal role in ensuring the seamless operation of our cards business. This position is critical to maintaining the accuracy, timeliness, and completeness of financial transactions, directly impacting customer satisfaction and operational efficiency.
Based in the vibrant and dynamic region of Bali, Indonesia, you will work in a collaborative environment that values precision, integrity, and innovation. This role offers an exciting opportunity to contribute to one of the leading financial institutions in Southeast Asia while enjoying the unique work-life balance that Bali has to offer.
If you are detail-oriented, analytical, and passionate about financial operations, we invite you to apply and become part of a team that drives excellence in every transaction.
Responsibility
- Process and post financial transactions accurately and efficiently in compliance with banking regulations and internal policies.
- Ensure timely and complete reconciliation of card transactions, including payments, refunds, and adjustments.
- Monitor and resolve discrepancies in transaction records, investigating root causes and implementing corrective actions.
- Collaborate with cross-functional teams, including customer service and fraud detection, to address transaction-related inquiries and issues.
- Generate and analyze reports on transaction volumes, errors, and processing times to identify trends and areas for improvement.
- Maintain up-to-date knowledge of banking systems, transaction codes, and industry best practices.
- Assist in the development and implementation of process improvements to enhance operational efficiency.
- Ensure strict adherence to data confidentiality, security protocols, and anti-money laundering (AML) guidelines.
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in transaction processing, accounting, or financial operations, preferably in the banking or fintech industry.
- Strong understanding of banking systems, payment processing, and reconciliation procedures.
- Proficient in using financial software, ERP systems, and Microsoft Excel (advanced functions such as VLOOKUP and pivot tables).
- Exceptional attention to detail with a high degree of accuracy in data entry and analysis.
- Excellent problem-solving skills and the ability to work under tight deadlines in a fast-paced environment.
- Strong communication and interpersonal skills to liaise effectively with internal and external stakeholders.
- Familiarity with AML, KYC, and compliance regulations is a plus.