job description
Join AmBank as a Telesales Executive in the heart of Bali and become a key driver of our financial services growth. In this dynamic role, you will leverage your exceptional communication skills to connect with potential clients, promote AmBank’s premium banking solutions, and deliver outstanding customer experiences—all from our vibrant office in Kuta, Badung.
As part of a leading financial institution, you’ll have the opportunity to work in a fast-paced, target-driven environment while enjoying the unique work-life balance that Bali offers. Whether you’re engaging with high-net-worth individuals or first-time investors, your ability to build trust and close deals will directly contribute to the bank’s success.
This position is ideal for results-oriented professionals who thrive in a collaborative setting and are passionate about financial services. With competitive compensation, career development programs, and the chance to work in one of Southeast Asia’s most sought-after locations, this is more than a job—it’s a career with purpose.
Responsibility
- Conduct outbound telemarketing calls to prospective clients to promote AmBank’s financial products and services.
- Achieve and exceed monthly sales targets for credit cards, personal loans, savings accounts, and investment products.
- Build and maintain strong relationships with clients through personalized follow-ups and consultative selling.
- Accurately document all customer interactions, sales activities, and outcomes in the CRM system.
- Stay updated on AmBank’s latest products, promotions, and market trends to provide informed recommendations.
- Handle customer inquiries, objections, and complaints professionally, ensuring a positive brand experience.
- Collaborate with the marketing and product teams to refine sales scripts and strategies for higher conversion rates.
- Participate in regular training sessions to enhance sales techniques and product knowledge.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business, Finance, Marketing, or a related field.
- Proven experience in telesales, telemarketing, or customer service, preferably in the banking or financial sector.
- Excellent English and Indonesian communication skills, both written and verbal.
- Strong persuasion and negotiation skills with a track record of meeting or exceeding sales targets.
- Proficiency in using CRM software and Microsoft Office tools (Excel, Word).
- Self-motivated, resilient, and able to work under pressure in a fast-paced environment.
- Familiarity with financial products such as loans, credit cards, and investment plans is a plus.
- Willingness to work flexible hours, including weekends, if required.