job description
Join NTT DATA as a Telecom OSS/BSS Testing Manager and lead the future of quality assurance in telecommunications. In this pivotal role, you will drive automation-first testing strategies, leverage Generative AI (GenAI) to enhance test efficiency, and shape enterprise-wide delivery standards for mission-critical OSS/BSS systems.
Based in the vibrant tech hub of Bali, Indonesia, you’ll collaborate with cross-functional teams to ensure seamless, high-performance telecom solutions. Your expertise will directly impact the reliability, scalability, and innovation of systems that power global telecommunications.
If you’re a visionary leader passionate about QA automation, AI-driven testing, and team excellence, this is your opportunity to make a lasting impact in a dynamic, forward-thinking environment.
Responsibility
- QA Strategy Leadership: Develop and execute a comprehensive testing strategy for Telecom OSS/BSS systems, integrating automation, AI, and manual testing methodologies.
- Automation & GenAI Implementation: Spearhead the adoption of cutting-edge automation tools and GenAI to optimize test cases, reduce manual effort, and improve defect detection.
- Team Development: Build, mentor, and lead a high-performing QA team, fostering a culture of innovation, collaboration, and continuous improvement.
- Enterprise Delivery Influence: Partner with stakeholders to align QA processes with business objectives, ensuring seamless integration with DevOps and Agile workflows.
- Performance & Scalability Testing: Design and oversee load, stress, and performance testing to validate system resilience under real-world conditions.
- Risk Mitigation: Identify, assess, and mitigate testing risks, providing actionable insights to enhance system stability and user experience.
- Compliance & Standards: Ensure adherence to industry standards (e.g., TM Forum, ITIL) and regulatory requirements for telecom systems.
- Toolchain Optimization: Evaluate and implement best-in-class testing tools (e.g., Selenium, Appium, JMeter, or custom frameworks) to streamline workflows.
Qualifications
- Proven Experience: 7+ years in QA/Testing, with at least 3 years in a managerial role within Telecom OSS/BSS domains.
- Automation Expertise: Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Robot Framework) and CI/CD pipelines.
- GenAI & AI/ML Knowledge: Familiarity with Generative AI tools (e.g., LLMs for test case generation) and their application in QA processes.
- Telecom Domain Mastery: Deep understanding of OSS (Operations Support Systems) and BSS (Business Support Systems), including billing, provisioning, and network management.
- Leadership Skills: Demonstrated ability to lead teams, manage stakeholders, and drive QA best practices across large-scale projects.
- Technical Proficiency: Strong grasp of SQL, APIs, and scripting languages (Python, Java, or Bash) for test development.
- Agile & DevOps: Experience working in Agile/Scrum environments with DevOps integration (Jenkins, Docker, Kubernetes).
- Certifications (Preferred): ISTQB, TM Forum certifications, or equivalent in telecom testing.