job description
Join the Monetary Authority of Singapore (MAS) as a System Manager (Payments & Monetary Management) and play a pivotal role in overseeing mission-critical payment systems. This contract position offers a unique opportunity to lead high-stakes incident response and release management for financial infrastructure, ensuring seamless operations in a dynamic and fast-paced environment.
As a System Manager, you will be at the forefront of maintaining the integrity and efficiency of payment systems that underpin Singapore's financial ecosystem. Your expertise will be crucial in managing system releases, resolving incidents, and ensuring compliance with regulatory standards. This role is ideal for professionals who thrive in high-pressure environments and are passionate about driving excellence in financial technology.
Based in the vibrant locations of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, this position offers a blend of professional challenge and lifestyle flexibility. If you are a seasoned IT professional with a strong background in payments and monetary management, we invite you to apply and contribute to the stability and innovation of Singapore's financial infrastructure.
Responsibility
- Oversee the day-to-day operations of mission-critical payment systems, ensuring high availability and reliability.
- Lead incident response efforts, coordinating with cross-functional teams to resolve system outages and performance issues.
- Manage system releases, including planning, testing, and deployment, to ensure seamless updates and minimal disruption.
- Monitor system performance and conduct regular audits to identify and address potential vulnerabilities.
- Collaborate with stakeholders to develop and implement strategies for system enhancements and upgrades.
- Ensure compliance with regulatory requirements and industry standards for payment systems.
- Provide technical guidance and support to junior team members, fostering a culture of continuous learning and improvement.
- Document system processes, incident reports, and release notes for internal and external stakeholders.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in managing payment systems or financial infrastructure, with a strong understanding of system architecture and design.
- Experience in incident response and release management, with a track record of successfully resolving high-stakes issues.
- Familiarity with regulatory requirements and compliance standards for payment systems.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex system issues.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience in leading and mentoring junior team members, fostering a collaborative and high-performing team environment.
- Certifications in IT service management (e.g., ITIL) or project management (e.g., PMP) are a plus.