job description
Are you a creative and detail-oriented professional with a passion for social media and e-commerce? Join our dynamic team as a Social Media & Marketplace Administrator for a leading diving equipment distributor in Bali. This role offers the perfect blend of content creation, community engagement, and marketplace management in a fast-paced, industry-specific environment.
Based in the heart of Bali’s most vibrant areas—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll play a key role in enhancing our brand’s digital presence, driving sales through online marketplaces, and delivering exceptional customer service. Whether you’re crafting compelling social media campaigns or optimizing product listings, your work will directly impact our growth in the competitive diving and outdoor gear market.
We’re looking for a proactive individual who thrives in a collaborative setting and has a keen eye for trends in digital marketing. If you’re ready to dive into a rewarding career with opportunities for professional development, apply today!
Responsibility
- Develop and execute engaging social media content (posts, stories, reels, etc.) aligned with brand voice and industry trends.
- Manage and optimize product listings on e-commerce marketplaces (e.g., Tokopedia, Shopee, Lazada) to maximize visibility and conversions.
- Monitor and respond to customer inquiries, comments, and messages across social platforms and marketplaces in a timely, professional manner.
- Analyze performance metrics (engagement rates, click-through rates, sales data) and adjust strategies to improve KPIs.
- Collaborate with the marketing team to plan and execute promotional campaigns, giveaways, and influencer partnerships.
- Conduct market research to identify trends, competitor activities, and opportunities for growth in the diving equipment sector.
- Maintain a content calendar to ensure consistent posting and alignment with seasonal or product launch timelines.
- Assist in basic graphic design and video editing for social media assets (Canva, Adobe Suite, or similar tools).
Qualifications
- Proven experience (1-2+ years) in social media management, digital marketing, or e-commerce administration.
- Strong written and verbal communication skills in English (Bahasa Indonesia is a plus).
- Proficiency in using social media platforms (Instagram, Facebook, TikTok) and marketplace tools (Tokopedia, Shopee, etc.).
- Basic knowledge of SEO, content optimization, and analytics tools (Google Analytics, Meta Business Suite, etc.).
- Creative mindset with an ability to produce high-quality, visually appealing content.
- Familiarity with the diving, outdoor, or sports equipment industry is a significant advantage.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Degree in Marketing, Communications, Business, or a related field is preferred but not mandatory.