job description
Join HIIP Philippines Inc as a Social Commerce Operations Executive and drive the future of digital commerce from the vibrant hubs of Bali! In this dynamic role, you will spearhead livestream operations, campaign execution, and production across major e-commerce platforms, ensuring seamless coordination with hosts and data-driven performance analytics.
As the social commerce landscape continues to expand, your expertise will be pivotal in optimizing engagement, conversion rates, and brand visibility. Youâll work closely with cross-functional teams to refine strategies, monitor KPIs, and deliver impactful results in a fast-paced, innovative environment.
This is a contract-based opportunity offering the flexibility to work remotely from Baliâs most sought-after locationsâCanggu, Ubud, Denpasar, and beyond. If youâre passionate about e-commerce, livestreaming, and leveraging analytics to drive growth, this role is your chance to make a tangible impact in a thriving industry.
Responsibility
- Oversee end-to-end livestream operations, including scheduling, technical setup, and real-time troubleshooting.
- Develop and execute data-driven social commerce campaigns to boost engagement and sales.
- Coordinate with influencers, hosts, and internal teams to ensure high-quality, on-brand content delivery.
- Monitor and analyze performance metrics (e.g., viewership, conversion rates, ROI) to optimize strategies.
- Collaborate with marketing and product teams to align livestream content with promotional calendars.
- Manage production logistics, including equipment, software, and platform integrations.
- Stay ahead of industry trends and competitor activities to identify growth opportunities.
- Prepare reports and presentations for stakeholders to showcase campaign results and insights.
Qualifications
- Bachelorâs degree in Marketing, Communications, Business, or a related field.
- Minimum 2 years of experience in social commerce, livestreaming, or digital marketing.
- Proven track record of managing e-commerce campaigns on platforms like Shopee, Lazada, or TikTok Shop.
- Strong analytical skills with proficiency in tools like Google Analytics, Excel, or BI software.
- Excellent project management and multitasking abilities in a fast-paced environment.
- Familiarity with video production, live broadcasting tools, and content creation.
- Exceptional communication and interpersonal skills to liaise with hosts, vendors, and teams.
- Ability to work flexible hours, including evenings/weekends, to support live events.